Your privacy matters to us. This document transparently explains how mau cuci collects, uses, stores, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how we manage the personal data of every Mau Cuci member.
All personal data and transaction information is encrypted using 256-bit SSL standards — the same technology used by Malaysia's leading banking institutions.
Mau cuci has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent.
You have the right to access, correct, and request deletion of your personal data at any time. Requests can be submitted directly through our support team.
Our entire data management process is designed to fully comply with the provisions of the Malaysia Personal Data Protection Act 2010 as the primary protection framework.
Your data is stored on servers protected by layered access control systems, 24/7 monitoring, and regular backups to prevent data loss.
In the event of a security incident involving your data, we are committed to notifying you within 72 hours in accordance with industry best practices.
Welcome to the Privacy Policy page mau cuci. We understand that privacy is more than a legal requirement — it is the trust you place in us every time you use this platform.
This Privacy Policy transparently describes how Mau Cuci, accessible via maucuci.win, collecting, processing, storing, and protecting your personal information. It also explains the rights you hold in relation to that data.
By registering an account or using our services, you consent to the collection and processing of your personal data as described in this document. If you do not agree, please discontinue use of the platform and contact us to request account deletion.
Mau cuci collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | Account registration, KYC verification |
| Contact Information | Email address, phone number, residential address | Registration form, profile updates |
| Financial Information | Bank account number, bank name, transaction records | Deposit and withdrawal process |
| Usage Data | Betting records, games played, login timestamps | Automatically through in-platform activity |
| Technical Data | IP address, device type, operating system, web browser | Automatic system logs |
| Communication Data | Customer support chat records, incoming emails | Interactions with the support team |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information or religious beliefs unless required by law.
The personal data we collect is used for the following purposes, and these purposes only:
Mau cuci does not sell or trade your personal data. However, there are limited situations where we need to share certain information with trusted parties:
In the event of cross-border data transfers (where applicable), Mau Cuci ensures equivalent or higher protection is applied in accordance with Malaysia's PDPA standards.
The mau cuci platform uses cookies and similar tracking technologies to enhance the user experience and analyse usage patterns. Below are the types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
Mau cuci continuously invests in security infrastructure to ensure your personal data remains protected at all times. Our security measures include:
Mau cuci retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. General data retention guidelines are as follows:
Once the retention period expires, your data will be permanently deleted using secure deletion methods that ensure the data cannot be recovered.
As a mau cuci member, you hold the following rights regarding your personal data under PDPA 2010:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request a correction promptly.
You may request deletion of your personal data, subject to our legal obligations.
You may request that we restrict the processing of your data in certain situations provided for under applicable law.
You may request your data in a structured, machine-readable format for transfer to another platform.
You have the right to object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please reach our team by email at [email protected] with the subject line "Personal Data Rights Request". We will process your request within 21 business days.
The mau cuci platform is strictly for individuals aged 21 years and above. We do not knowingly collect or process any personal data relating to minors.
Should we discover that personal data of a minor has been collected without our knowledge, the account in question will be closed immediately and all associated data will be deleted without delay.
The mau cuci platform may contain links to or be integrated with third-party services such as game providers and payment gateways. This Privacy Policy applies to the mau cuci platform only.
Mau cuci is not responsible for the privacy practices or content of third-party websites and services. We encourage you to read the privacy policy of each relevant third party before providing them with any personal information.
All third-party service providers we engage have been screened and selected based on security and data protection standards that meet or exceed our requirements.
Mau cuci reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements.
Any material changes will be communicated to members via their registered email at least 7 days before taking effect. The "Updated" date at the top of this page reflects the latest version.
Continued use of the platform after the amendment's effective date constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
For formal complaints regarding personal data protection that cannot be resolved through our channels, you may also contact Department of Personal Data Protection (JPDP) Malaysia as the relevant regulatory authority.